Classic ASP Site debugging assistance needed

ASP Free Forums Sponsor:

September 3rd, 2009, 11:44 PM

scottyc

Registered User

Join Date: Oct 2004

Posts: 21

Time spent in forums: 3 h 35 m 36 sec
Reputation Power: 0

Classic ASP Site debugging assistance needed

Hey guys,

I'm hoping somewhere out there can point me towards a company or consultant that can help me out.

The situation:

I run a classic ASP site on windows server 2003. We use an MS Access DB for our product listings and MS SQL Server 2005 for our orders and cart database.

About two weeks ago our site just started going down. The timing was weird, in that I had been away and hadn't made any changes in about 4 days. Since it has started, it generally goes down once a day. When it goes down, there is an error in the system log saying 'process serving shearcomfort.com has timed out'.

I've gone through code I had uploaded at the time, increased physical memory on the server, changed some settings, everything I can think of. Nothing seems to help.

So now, I'm hoping there is someone/company out there that can come to our rescue.

Any suggestions would be very welcome. Feel free to post to this thread or PM me directly.

Thanks,

Scott Carmichael

September 6th, 2009, 08:37 AM

Shadow Wizard

Moderator From Beyond

ASP Free God 48th Plane (28500 - 28999 posts)

Join Date: Sep 2004

Location: Israel

Posts: 28,838

Folding Points: 549372 Folding Title: Super Ultimate Folder - Level 2

Time spent in forums: 3 Months 2 Weeks 1 Day 14 h 30 m 10 sec
Reputation Power: 2389

--moved to the ASP forum

what is shearcomfort.com? is this your website? because if it's not, most
likely is that your website has been hacked and you're looking for the wrong
solutions.

__________________

Visit The Windows Scripting Guru

September 7th, 2009, 07:45 PM

scottyc

Registered User

Join Date: Oct 2004

Posts: 21

Time spent in forums: 3 h 35 m 36 sec
Reputation Power: 0

Quote:

Originally Posted by Shadow Wizard

--moved to the ASP forum

what is shearcomfort.com? is this your website? because if it's not, most
likely is that your website has been hacked and you're looking for the wrong
solutions.

Shadow,

It's the website for the company I work for, sells seat covers online.

If it had been hacked, what should I be looking for?

September 8th, 2009, 02:23 AM

Shadow Wizard

Moderator From Beyond

Join Date: Sep 2004

Location: Israel

Posts: 28,838

Time spent in forums: 3 Months 2 Weeks 1 Day 14 h 30 m 10 sec
Reputation Power: 2389

no, if that's the website it's not hacked.
can't really think of anything, but I'm pretty sure the problem is not within
the ASP code or even the website.

I'll start with some questions:

do you control the web server, or are you hosted?
are there other websites on the web server besides the one you work on?
if there are other web sites, is any of those new on the server?

September 8th, 2009, 03:24 AM

scottyc

Registered User

Join Date: Oct 2004

Posts: 21

Time spent in forums: 3 h 35 m 36 sec
Reputation Power: 0

Quote:

Originally Posted by Shadow Wizard

no, if that's the website it's not hacked.
can't really think of anything, but I'm pretty sure the problem is not within
the ASP code or even the website.

I'll start with some questions:

do you control the web server, or are you hosted?
are there other websites on the web server besides the one you work on?
if there are other web sites, is any of those new on the server?

Shadow,

It's a dedicated server which I attempt to administer as best as I can.

We run a few other sites on the server, nothing new has gone up in the last couple months though.

If/when the problems occur, they are limited to the single site, affecting the application pool running that site.

September 8th, 2009, 04:41 AM

Shadow Wizard

Moderator From Beyond

Join Date: Sep 2004

Location: Israel

Posts: 28,838

Time spent in forums: 3 Months 2 Weeks 1 Day 14 h 30 m 10 sec
Reputation Power: 2389

Quote:

Originally Posted by scottyc

I see. problem is you get pretty weird error, usually event log will say why the
application pool has been taken down.
hmm.. did you check all sections in the server event log?
maybe something before that event you posted?

Viewing: ASP Free Forums > Programming > ASP Development > Classic ASP Site debugging assistance needed

« Previous Thread | Next Thread »

Thread Tools	Search this Thread
Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts vB code is On Smilies are On [IMG] code is On HTML code is Off

View Your Warnings | New Posts | Latest News | Latest Threads | Shoutbox

Forum Jump

Free IT White Papers!

How to Present Effectively Online
This white paper offers practical and actionable advice on the key steps that any presenter should consider as they plan and execute a Webinar or online meeting.

Open Source Security Myths
Open Source Software (OSS) is computer software whose source code is available to the general public with relaxed or non-existent intellectual property restrictions (or arrangement such as the public domain), and is usually developed with the input of many contributors.

Power and Cooling Capacity Management for Data Centers
This paper describes the principles for achieving power and cooling capacity management.

Scalable, Fault-Tolerant NAS for Oracle - The Next Generation
For several years NAS has been evolving as a storage alternative for Oracle databases, and for good reason: NAS is quite often the simplest, most cost-effective storage approach for Oracle. Learn about the benefits that HP's approach to scalable NAS brings to Oracle environments in this comprehensive white paper.

Understanding Web Application Security Challenges
This white paper discusses many common threats and preventive measures for Web application security, and explains what you can do to help protect your organization.

More Free IT White Papers!