How to write Technical Documentation?

Hey Guys,

I have found much programming help on this site, so I thought I would try for some business help.

I create a site in ASP a while ago for my company. When I got here they have static site with pdf forms. I converted the site to ASP and linked it to our database. I did this without any intereference because the company didn't know what they wanted.

Now I have to convert the site to ASP.NET and I need to write tech documentation as well as a project plan. The problem is I have never done any of this before.

Can anyone offer any advice or websites where I can get some help with this? I've been trying to search and have just found a lot of companies that have services.

Thanks in advance.

Writing technical documentation is an art form. As a professional writer, I can tell you without reserve it's something that takes a long time to learn. Just remember these basics things:

• Present your readers with the information they need to know. This can include product specs, operating and care instructions, and safety warnings.
• Be as clear and concise as possible. You want to avoid any confusion. Also, being long winded defeats the purpose.
• Answer any possible questions. Try to image what types of questions or scenarios might arise during the use of the product. Cover these questions or scenarios in your documentation.

This should give you some things to keep in mind. Other than that, learn by example. Look at documentation for similar or competitor's products.