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#1
February 6th, 2007, 08:32 AM
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Need to vent
we upgraded our diginet line today from 256 to 768, its gonna
take 5 minutes the guys said, whatever. a hour later, he phones me it has been done, I do some speed tests, the line if freaking slower than before, phone the ppl again. "No, everything is done sir, its working well". I phone 6 different departments, and 3 hours later a guy phones me back; "Sir, your router only supports a line up to 512, you need a new router". This is after they tested everything and said we don't need a new router. R13000/month for this sh!t, be glad you dont live in SA and have to work with Telkom!!!!! Feel better already, lets just hope this page refreshes 
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#2
February 6th, 2007, 09:06 AM
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A Telecom provider with cr@p technical support???
I'm shocked!!!  Sorry nf...Top ranting!! What are the figures you're quoting? kbps?
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Policy Check I'd rather have a full bottle in front of me, than a full frontal lobotomy... 
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#3
February 6th, 2007, 12:01 PM
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wow this really sucks! but even if the router support only up to 512 Kb/Second
how come your connection became slower?? hope they fixed that by now...
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#4
February 6th, 2007, 12:10 PM
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so it isn't just the uk that has problems like this then lol !!!
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#5
February 6th, 2007, 01:13 PM
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Nope, it's every telecom. I "upgraded" my home DSL from 3m to 6m, and my speeds went down to 1.5m.
Took a week for them to figure out that the wiring in my neighborhood wouldn't support 6m.
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#6
February 6th, 2007, 04:28 PM
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Telecom companies are about the $$$, simple as that. They generally sell you on the top service, even if it is not as advertised... false adverstisement at its best! Needless to say, it is not always that case, but generally, what has been said prior to this comment, is relatively true everywhere.
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I would rather know than not know at all... 
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#7
February 6th, 2007, 05:04 PM
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I'm surprised about the need for a new router. I have FIOS, running through a $50.00 D-Link router and got these results from speakeasy.net
Quote:
And that's through a cheapo router
__________________
====== Doug G ====== I didn't attend the funeral, but I sent a nice letter saying I approved of it. --Mark Twain
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#8
February 7th, 2007, 01:22 AM
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that is some serious internet Doug
not sure about everything, they said their going to upgrade the line to 512KBps so long, but guess what... Oh well, hopefully will get sorted today, glad I am not the only one having trouble with this
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#9
February 7th, 2007, 01:51 AM
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Quote:
Fiber optic is great, I'm very happy to be in one of the early areas in the US that Verizon "fibered up". They dug up streets in the town about 2 years ago, about 1 year ago they dug up my front lawn and installed the drop from the street, and about 6 months ago the FIOS service was available, I signed right up. Not only is it 2 or 3 times faster than the DSL I had, it's cheaper too I hope your connection gets straightened out soon nofriends.
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#10
February 7th, 2007, 02:28 AM
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__________________
Everyone has a photographic memory. Some don't have film. I am a nobody, nobody is perfect, therefore I am perfect. 
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#11
February 7th, 2007, 03:13 AM
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Quote:
That is ser |
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