ASP form - Mac Email Problem

Hi All,

First time here. I have a problem with development on an asp email form. The person who is receiving the email is on a Mac OSX with Entourage as their email program. All of the information in the form fields is coming across nicely EXCEPT...I have a form field for the person's title. A couple of these folks have duel roles like VP & Operations Director. The & is falling out of the email in Entourage. I can see it ok in Outlook Express on a PC.

Is there anything I can put in the code to on my asp pages to fix this?

Any help would be greatly appreciated.

PSK

I'm on Mac OS X so I can probably help. What do you mean by "The & is falling out of the email in Entourage"? Do you mean that if someone's title is VP & Operations Director that is appars in the email as "VP Operations Director"? Is this the only field that the ampersand is "falling out" of?

Hi Shamrog12,

Thank you so much for replying. The answer to both of your questions is YES. It seems to be isolated to the form field, and not the rest of the text from the page displayed within the sent email. This is the only field where the user might need to use an &. It's really a very simple form used to order business cards.

Any suggestions you may have would be most appreciated.

PSK

That's very strange. I use Apple's Mail program for email and have no problem with forms (that I know of).

I don't have much of a reason to think anything would fix it this problem, especially if the person is using Entourage. I have to say, Microsoft does NOT make a good email application in general and on top of that, Entourage, their Macintosh answer to Outlook, is pretty crappy. The new version of Entourage is supposedly good but I don't know if this problem exists still.

I run my own web development, graphic design, and web/email hosting business and have a couple other employees. Here is what I would do. IF it turns out that Entourage is the ONLY email client that causes this problem, assume it's a problem with Entourage and don't change all of your code just to satisy this one problem. I would have this user upgrade to the latest SR in case that fixes it, use Mac OS X's Mail application, or upgrade Entourage to the latest version if that fixes the problem.

You're more than welcome to test your form with Apple's Mail by submitting a test form to me at shamrog12@yahoo.com. I'll report back to you about how the form is received. Sometimes you have to lay down the law about force some level of compliance when it comes to buggy software. As we have all seen over the last decade, Microsoft is more than capable.

Hi Shamrog12,

I agree with you. I sometimes think of all I could accomplish if I didn't have to spend so much time tracking down niggley little issues like this one. This appears to be the only issue with the asp forms I am using. Unfortunately, the issue is important to the person receiving the business card orders, so I will have to keep searching for a solution. As for Microsoft ... I won't hold my breath.

Thanks again for your time.

PSK

well try sending a form to me first. Also, what if this person who loves Entourage just can't accept ampersands for some reason. What do you do then?

you could also post your form code to see if it's something in there that's causing this problem.