IIS / DNS Help

Hello Everyone, firstly can I apologies if this isn't really the correct place to post, but this place has been so helpful in the past I thought I would try!

I have a question about DNS and IIS. We have a set up where one of our IT guys regestered our domain www.domain.com and he points it to our server IP address. Now we have had a complaint that http://domain.com isn't resloving correctly but http://www.domain.com is fine. The IT guy is so unhelpful and its really annoying! Is this something I can do from within IIS or is it something he has to do with the people who manage the domain?

I have just been asked to look after the server so I am pretty new to all of this!

Once again sorry for my ignorance!

Best Regards,

B

Hi

If you control the name server that handles this domain (e.g. ns1.domain.com) then you can add a DNS entry to handle domain.com as well as www.domain.com

Check in IIS. On Windows Server 2003 the settings would be:

1. Go to IIS
2. Navigate to the web site in the "Web Sites" tree
3. Right-click Properties
4. Click "Advanced..." next to the "IP address:" field
5. You should have an entry similar to this:

IP address TCP port Host header value
111.222.333.444 80 www.domain.com

6. Add a new entry so your list looks like this:

IP address TCP port Host header value
111.222.333.444 80 www.domain.com
111.222.333.444 80 domain.com

Hope this helps

Your DNS records need to have an alias (CNAME) record for www so both the domain name and www.domainn name resolve to the server. Your DNS admin needs to take care of this since the entries need to be made in the authoritative DNS servers for your domain.