problem: processes running on the server for extended periods

Hi. I host sites and only for one client I rented space on a windows server. He has lts of ASP scripts, connected to an access database. Just recently, I have received the following mail of the technicians of he server. As ASP is not my thing, I do't know however if they point me in the right direction.

They wrote: "Please advise your client that they have processes running on the server for extended periods."

Is the time out set too high or are the scripts not terminating where they should or is it something different?

The site seemed to have been running fine for a long time you see, so the client is asking me if this couldn't be just because of the server. I don't thinks so, I guess the server must be more busy and now the faults are visible, but I don't *know* it. This is where I'd like help from you people. By just telling me if the mail I got seems okay and what are we to do? Should we rent an asp programmerto fix this? (The original programmers have dissappeared.)

Thanks for reading this,

Lex


Message of server technician:

Please advise your client that they have processes running on the server for extended periods. In most cases, this is an abuse of the server and takes up valuable resources that cannot be further utilized by others on the server, and can also result in high server loads. In this particular case, it is causing the web services to crash. If need be, they can monitor these processes at [URL. This site has been suspended on the server until the proper parties are notified (your client?), and are prepared to address the issue.
************************************************** ******************

10:34:03.272 10:38:23.949 260 676 260 676 End of request 83.114.70.43 60163 0 ns 297 469 288 GET URL
10:35:27.833 10:38:34.027 186 193 186 193 End of request 83.114.70.43 60545 0 ns 195 ns 288 GET URL
X 10:36:22.672 - - 145 132 Preproc headers 195.93.102.4 60771 0 ns 0 un 288 GET URL
X 10:36:51.660 - - 116 144 Preproc headers 80.8.51.94 60880 0 ns 0 un 288 GET URL
X 10:36:53.081 - - 114 723 Preproc headers 80.8.51.94 60881 0 ns 0 un 288 GET URL
X 10:36:54.352 - - 113 452 Preproc headers 80.8.51.94 60886 0 ns 0 un 288 GET URL
X 10:36:57.648 - - 110 155 Preproc headers 80.8.51.94 60895 0 ns 0 un 288 GET URL
X 10:36:57.827 - - 109 976 Preproc headers 195.93.102.36 60896 0 ns 0 un 288 GET URL
X 10:37:03.883 - - 103 920 Preproc headers 80.8.51.94 60913 0 ns 0 un 288 GET URL
X 10:37:21.410 - - 86 393 Preproc headers 62.23.29.58 61041 0 ns 0 un 288 GET URL
X 10:37:46.586 - - 0 un 288 GET URL
10:37:47.787 10:38:16.039 28 251 28 251 End of request 200.45.176.123 61200 0 ns 1 004 793 372 0:37:49.945 - - 57 859 Preproc headers 62.23.29.58 61217 0 ns 0 un 288 GET URL
10:37:51.684 10:38:.58 61224 0 ns 452 121 288 GET URL
10:38:00.089 10:38:23.954 23 865 23 865 End of request 62.23.29.58 61291 0 ns 6 274 5 976 288 GET URL 23 373 23 373 End of request 195.93.102.70 61300 0 ns 256 ns 288 GET URL 23 345 23 429 End of request 64.68.82.141 61302 0 ns 61 059 60 790 577 GET URL - - 47 090 Preproc headers 62.23.29.58 61304 0 ns 0 un 288 GET URL 933 End of request 66.229.188.35 61307 0 185 3 868 3 512 14 POST URL headers 66.56.155.31 61308 0 ns 0 un 868 GET URL
10:38:12.076 10:38:4t 195.93.102.36 61336 0 ns 256 ns 288 GET URL
X 10:38:14.703 - - 33 101 Preproc headers 62.23.29.58 61338 0 ns 0 un 288 GET URL
X 10:38:16.327 - - 31 477 Preproc headers 62.23.29.58 61343 0 ns 0 un 288 GET URL
X 10:38:17.356 - - 30 448 Preproc headers 152.163.253.103 61345 0 ns 0 un 141 GET URL. - - 30 199 Preproc headers 62.23.29.58 61346 0 ns 0 un 288 GET URL
X 10:38:21.630 - - 26 174 Preproc un 288 GET URL
X 10:38:23.650 - 0 ns 0 un 288 GET URL
X 95.93.102.6 61459 0 ns 0 un 288 GET URL
X 10:3870 61482 0 ns 0 un 288 GET URL
X 10:38:36.174 - - 11 630 Preproc headers 195.93 URL
X 10:38:38.186 - 0 ns 0 un 288 GET URL Preproc headers 195.93.102.36 61501 0 ns 0 un 288 GET URL - 7 051 Preproc headers 65.27.204.162 6150.com/store/ss51 Preproc headers 62.23.29.58 61508 profilmode.com/partner/vac Preproc headers 195.93.profilmode.com/front/cv_som.asp
X 10:3823.29.58 61511 0 ns 0 un 288 GET URL headers 24.148.156.210 61517 0 ns 0 us/afm.asp
X 10:38:44.224 - - 3 580 Preproc headers 195.93.102.4/www.profilmode.com/jobs/sheaders 62.23.29.58 61520 0 ns 0 un 288 GET URL - - 2 849 Preproc headers 62.23.29.58 61521 0 ns 0 un 288 GET ht0:38:45.372 - - 2 432 Preproc headers 62.23.29.58 61522 0 ns 0 un 288 GE 10:38:46.065 - - 1 738 Prepro 0 un 288 GET http:/0:38:46.555 - - 1 249 Preproc headers 62.23.29.58 61526 0 ns 0 un 288 GET URL
X 10:38:46.68 61528 0 ns 0 un 288 GET URL

Hi

I suggest you ask your ISP for further information. If they can give you an example script that you can post here, the forum members can suggest how to speed it up

MK

Thanks for your answer.

Out of their mail, I've cut two lines:

X 10:36:22.672 - - 145 132 Preproc headers 195.93.102.4 60771 0 ns 0 un 288 GET http://www.profilmode.com/jobs/search.asp
X 10:36:51.660 - - 116 144 Preproc headers 80.8.51.94 60880 0 ns 0 un 288 GET http://www.profilmode.com/front/cv_som.asp

I'll add both files as a .zip with this message.

If somebody would like to see more just let me know...

I don't have a clue what the problem is to be honest. (Are the scripts running longer than they should?)

Thanks a lot!

Lex