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  #1  
Old May 9th, 2005, 01:20 PM
jwswholesale jwswholesale is offline
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Many updates to www.jwswholesale.com

Please submit your reviews.

I would like opinions on layout (which browser you are using and what res.), content, logo, prices, ease of use, navigation and help content.

Thanks to all that have reviewed in the past.

http://www.jwswholesale.com -- i guess you need my site

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  #2  
Old May 18th, 2005, 06:52 PM
Sepodati Sepodati is offline
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Doesn't look too bad. Easy to tell the menus from the ads. Text is kind of small and it only uses about 2/3 of my screen, though. If you could push the right hand column all the way over, the content wouldn't feel so "crammed in the middle", I think.

You've got a XSS vulnerability with your search, too. You're not filtering the search for HTML/JavaScript content and displaying it on your page. Getting people to click on a specially formed link could allow me to display any content on your page in your domain.

1280x1024, Firefox 1.0.4

---John Holmes...

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  #3  
Old May 28th, 2005, 12:09 PM
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You site confuses me, what r u trying to do, if you are trying to sell products why are you advertising alternative shopping sites on yours, eg amazon ebay, and loads of google ads that also give alternatives to you, either your prices are so cheap when they click off your site, by the links provided by you to look elsewhere they must come right back.

I also think your site looks like a template and I may think that you are a possible affilate for another company which means i will be able to get the products you sell cheaper else where.

Your page layout also neglects people and there are still quieta few that still use 800*600 display format.

I am slightly color blind but so it might just be me, but your logo olours seem to close together to be able to make out what your logo is without really looking at it, and there is loads of white space next to your logo which to me look as if there is something missing.

I agree with Sepodati, again the wasted space in your menus also looks as if there is something missing.

I don't like your rate us link, it also takes you away from the site, and this will distract people away from that possible sale.

Last thing is, your navigation is none existant, one thing I hate and again this might just be me, is when you click on a catagory, you are then given a simple text list of sub divisions, not what if i wanted to browse through them all, there is no option for that, plus i have to use two clicks to view any products at all, and then i have no idea where I am on your site, as there are no breadcumbs and I have to keep using the back button which i also hate.

Oh just found another one, your tell a friend link, which seems to be in an od place, as its not aligned with anything or in any particulr place, doesn't even contain a url for your site, and you provide an email address "Your friends email here" which in principle looks ok but I suspect will case a few errors for the people not so fleunt in computers.

Oh and one other thing there are several pages that are part of your site but loose your logo bars, and side bars and no longer looks like the user is on your site this is highly confuse; https://www.jwswholesale.com/special/CS/help.asp and http://www.jwswholesale.com/special/CS/feedback.htm

hmmm the more i look the more i find, you charge for people before people even have to pay wow, and people let you do that?

I wouldn't buy something from you unless you had telephone support, i hate waiting for emails and cannot shout at someone that has an email address.

I used netscape 7.2

good luck
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  #4  
Old May 28th, 2005, 12:29 PM
jwswholesale jwswholesale is offline
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Quote:
Originally Posted by EnenDaveyBoy
You site confuses me, what r u trying to do, if you are trying to sell products why are you advertising alternative shopping sites on yours, eg amazon ebay, and loads of google ads that also give alternatives to you, either your prices are so cheap when they click off your site, by the links provided by you to look elsewhere they must come right back.

I also think your site looks like a template and I may think that you are a possible affilate for another company which means i will be able to get the products you sell cheaper else where.

Your page layout also neglects people and there are still quieta few that still use 800*600 display format.

I am slightly color blind but so it might just be me, but your logo olours seem to close together to be able to make out what your logo is without really looking at it, and there is loads of white space next to your logo which to me look as if there is something missing.

I agree with Sepodati, again the wasted space in your menus also looks as if there is something missing.

I don't like your rate us link, it also takes you away from the site, and this will distract people away from that possible sale.

Last thing is, your navigation is none existant, one thing I hate and again this might just be me, is when you click on a catagory, you are then given a simple text list of sub divisions, not what if i wanted to browse through them all, there is no option for that, plus i have to use two clicks to view any products at all, and then i have no idea where I am on your site, as there are no breadcumbs and I have to keep using the back button which i also hate.

Oh just found another one, your tell a friend link, which seems to be in an od place, as its not aligned with anything or in any particulr place, doesn't even contain a url for your site, and you provide an email address "Your friends email here" which in principle looks ok but I suspect will case a few errors for the people not so fleunt in computers.

Oh and one other thing there are several pages that are part of your site but loose your logo bars, and side bars and no longer looks like the user is on your site this is highly confuse; https://www.jwswholesale.com/special/CS/help.asp and http://www.jwswholesale.com/special/CS/feedback.htm

hmmm the more i look the more i find, you charge for people before people even have to pay wow, and people let you do that?

I wouldn't buy something from you unless you had telephone support, i hate waiting for emails and cannot shout at someone that has an email address.

I used netscape 7.2

good luck


Thank you for the VERY complete review or critique, if you will. I take all of that info to heart and appreciate your straight forwardness. Now I have a few replies and questions for you.

The site is more or less a template that we had created for us by our hosts. I would like to change it up a bit, but like I am not an expert by any means and may not have the resources for hiring one at this time. If you have an suggestions as to where to look or what to do to make my site look less "cookie-cutter-ish" i am up for any and all of them.

The reason I put ads for other shopping sites (amazon and eBay, etc) is I figured if the customer looks at my product and is not sure, it gives them another place to look, which I am an affiliate of, so in turn i get part of that order as well. I was always wondering if it looked or was unprofessional to have that, but because I am just caught up in the fact that it's my own site, I don't have any bad opinions about it. LOL. The google.com ads are just for another revenue stream. The orders haven't gone away so I guess it isn't a bad thing as longs as users aren't annoyed to greatly by them.

The wasted space in the menus: I am not sure what you mean by this. I am still not an expert so I need a little help every now and again.

Also, what do you mean I charge people before the pay me? If you are referring to the Buyers Club, it is just a membership that users pay for benefits (quite cheap I thought) the regular customers won't get. Free shipping, discounts, new deals etc.

Telephone support is on the way. We finally think we are established enough (3 years old) and think we can now justify telephone support. For now we only have email and BOLD CHAT support, which seems to be working just fine.

We thought our help pages and feedback could look more like a seperate part of our site at the same time losing the navigation and logos, etc. Maybe we should rethink that part of it, if anyone else has an opinion on this I would like to know what you think!

Other than that, keep the info coming, it helps me a great deal. Thanks again for being so thorough.

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  #5  
Old May 28th, 2005, 01:08 PM
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EnenDaveyBoy EnenDaveyBoy is offline
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lol, sorry I didn't realise i said that much until I look at it after posting, it was ment to be contructive critesium nothing more, I hope you don't mind.

Quote:
The reason I put ads for other shopping sites (amazon and eBay, etc) is I figured if the customer looks at my product and is not sure, it gives them another place to look, which I am an affiliate of, so in turn i get part of that order as well. I was always wondering if it looked or was unprofessional to have that, but because I am just caught up in the fact that it's my own site, I don't have any bad opinions about it. LOL. The google.com ads are just for another revenue stream. The orders haven't gone away so I guess it isn't a bad thing as longs as users aren't annoyed to greatly by them.


it is my opinion and I may be wrong, but I would not recomend putting other sites that sell products on yours, even if they are alliflate, surel you will moake much more money if you sell the product rather than the person you are advertising. but it gives people a reaosn to leave your site and they don't even have to type anything in the url box even if its just to price compare, what you might want to link that is just using google adds and making them related to your products but things you don't directly sell, I kow you can filter the adds, so look at stopping all electrical goods shops if you can, but get adds like ringtowns, TV listings, movie reviews, product review sites, manufacturers websites (unless they sell), music sites and anything related to your products but not in direct compition, making as much money as you can from one source.

Quote:
The wasted space in the menus: I am not sure what you mean by this. I am still not an expert so I need a little help every now and again.


there are two points to this

the top menu bar as a logo, there is an oddlooking ad at the top and a search bar at the bottom but in between this there is a lot of white space, one solution to this would be make your logo smaller to reduce the space inbetween, but I would take out the ad at the top, and make your logo, a little smaller but put more valuable info in the space, like a catch phrase of your sales number or your address, anything is better than white space.

the second is the menu down the left hand side, the longest text link you have is "Observation, Security Systems" but after the text there is about an inch of empty space, if you closed down that empty spaceyou would have more room to display your products, giving you more flexiblity.

Quote:
Also, what do you mean I charge people before the pay me? If you are referring to the Buyers Club, it is just a membership that users pay for benefits (quite cheap I thought) the regular customers won't get. Free shipping, discounts, new deals etc.


the text i read on the FAQ page reads

Quote:
Why do you charge a "fee" to be a member? I have heard that if you have to pay a fee, it's not the best deal.
Our fee for membership is only for serious buyers who want to make more money buying on a daily, weekly or monthly basis. Our prices are already very low, but we will go even lower for a member. If you can provide us monthly orders, we can give you an even better price than normal. One time shoppers aren't looking to make money on a purchase, just looking to find what they want cheaper than the other guy. Businesses or individuals who have a re-sell outlet, can make even a higher profit on our items, if they join the JWS Wholesale Buyers Club. If you have any questions, please email us.


However all I read at first was the question and the answer as yes, even once i read the answer it still doesn't mention a buyers club, it might be a good idea to rephrase the question to some thing like, do you offer a buyers club and if so what is it?

That way people who just glance at the FAQ will not get put off.

In regards to templates, well i know alot of people that to be honest don't care if its a template as long as the price and the service is good they will happily buy from you, I think if you just took away most of the ads (maybe just kept them down the right hand side) and tidyed it up so everything where aligned it would make a massive difference.

I have got one question, on your win a free shipping if I keep entering the numbers from 1 - 1000 will I eventually get the right answer is so, you might want to think about putting a cookie system to limit the number of chances, but you may find your happy with the system all depends on how much business it gets you and how much it costs you.

the one thing I would recommend if breadcrumbs, if you look at the top of this thread it should say:

Viewing: ASP Free Forums > Web Design > Site Reviews > Many updates to www.jwswholesale.com

that is breadcrumbs basically you leave a breadcumb trail to follow, so if you want to back to the last place you where then its easy to do so without using the broswer buttons.

good luck

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  #6  
Old May 28th, 2005, 05:09 PM
jwswholesale jwswholesale is offline
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Quote:
Originally Posted by EnenDaveyBoy
lol, sorry I didn't realise i said that much until I look at it after posting, it was ment to be contructive critesium nothing more, I hope you don't mind.



it is my opinion and I may be wrong, but I would not recomend putting other sites that sell products on yours, even if they are alliflate, surel you will moake much more money if you sell the product rather than the person you are advertising. but it gives people a reaosn to leave your site and they don't even have to type anything in the url box even if its just to price compare, what you might want to link that is just using google adds and making them related to your products but things you don't directly sell, I kow you can filter the adds, so look at stopping all electrical goods shops if you can, but get adds like ringtowns, TV listings, movie reviews, product review sites, manufacturers websites (unless they sell), music sites and anything related to your products but not in direct compition, making as much money as you can from one source.



there are two points to this

the top menu bar as a logo, there is an oddlooking ad at the top and a search bar at the bottom but in between this there is a lot of white space, one solution to this would be make your logo smaller to reduce the space inbetween, but I would take out the ad at the top, and make your logo, a little smaller but put more valuable info in the space, like a catch phrase of your sales number or your address, anything is better than white space.

the second is the menu down the left hand side, the longest text link you have is "Observation, Security Systems" but after the text there is about an inch of empty space, if you closed down that empty spaceyou would have more room to display your products, giving you more flexiblity.



the text i read on the FAQ page reads



However all I read at first was the question and the answer as yes, even once i read the answer it still doesn't mention a buyers club, it might be a good idea to rephrase the question to some thing like, do you offer a buyers club and if so what is it?

That way people who just glance at the FAQ will not get put off.

In regards to templates, well i know alot of people that to be honest don't care if its a template as long as the price and the service is good they will happily buy from you, I think if you just took away most of the ads (maybe just kept them down the right hand side) and tidyed it up so everything where aligned it would make a massive difference.

I have got one question, on your win a free shipping if I keep entering the numbers from 1 - 1000 will I eventually get the right answer is so, you might want to think about putting a cookie system to limit the number of chances, but you may find your happy with the system all depends on how much business it gets you and how much it costs you.

the one thing I would recommend if breadcrumbs, if you look at the top of this thread it should say:

Viewing: ASP Free Forums > Web Design > Site Reviews > Many updates to www.jwswholesale.com

that is breadcrumbs basically you leave a breadcumb trail to follow, so if you want to back to the last place you where then its easy to do so without using the broswer buttons.

good luck


Thanks again for all of the info even if it is constructive, that is what I am hoping for.

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  #7  
Old May 29th, 2005, 01:37 AM
jwswholesale jwswholesale is offline
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One more thing. I have been messing with my header for about 2 hours now and I think I have got the width part figured out. Can anyone go to the site in 1024x768 or 800x600 to see if it fits or how far it will reduce with the window NOT maximized? I need to know that it's still fits into the 800x600 sites.

I moved the right sidebar to the left, bottom. But now I think there is waaaay to much whitespace. Any suggestions on fixing that part of my site?

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  #8  
Old May 30th, 2005, 02:50 PM
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EnenDaveyBoy EnenDaveyBoy is offline
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hi yep i see the width has been changed to 100% width and it seems to be ok, I would not have moved your right menu bar, as the links at the top a quite important and I thought where in the right place now you have to scroll to see what they are, the problem with the empty unused space is better explained in the attached screenshot.
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Old May 30th, 2005, 05:13 PM
jwswholesale jwswholesale is offline
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Quote:
Originally Posted by EnenDaveyBoy
hi yep i see the width has been changed to 100% width and it seems to be ok, I would not have moved your right menu bar, as the links at the top a quite important and I thought where in the right place now you have to scroll to see what they are, the problem with the empty unused space is better explained in the attached screenshot.


Ok, the reason I moved the right side bar was I thought it was the cause of the page not being able to fit right in smaller res. screens. I kept trying new things but couldn't get the width to work unless I moved it. Also, the wasted space is not looking like that on my computer. Everything is tight to the category names. I am not sure if you use another browser or why it looks like that, maybe you can help me figure it out.

Thanks again for all of the help!

John

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Old August 20th, 2005, 02:31 AM
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Just and FYI...Your shopping cart is hackable.

See attached image...
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