
April 10th, 2004, 04:58 PM
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Contributing User
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Join Date: Mar 2004
Location: Long Beach, CA
Posts: 54
Time spent in forums: 2 h 15 m 52 sec
Reputation Power: 5
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Uhh, if I would have to say the biggest reason you're getting no business is because shipping option only says "Pickup at Skips"... I looked at a hammock and it only gave me 1 pickup option - I'm pretty sure it wouldn't cost too much to ship it to me!  Basically until you get to "Yard and Garden Accents" it seems like everything must be picked up @ the store... And it doesn't even say where the store is while browsing...
The site does look very nice, clean layout. I like the dynamic pricing adjustment when you "option" an item. Also, many title tags are missing on detail pages - you're probably losing a lot of search coverage (not to mention looks unattractive). Another point that seemed strange was in Weathervanes it said "call now and save 15%"... That just seems odd, wouldn't it make better sense to have "buy now and save 15%" or "15% off limited time only!"...
Oh, ha ha just found probably the big F'er up'er... This one is huge. If I add an item to my shopping cart, and then continue shopping by pressing the "Skips" logo in the top left corner - my session gets dropped and my shopping cart gets cleared (the jumble of numbers & letters up in my Address field gets completely changed, I'm assuming thats my sessionID or something)... So that means I could be shopping for 20-30 mintues, press the button in the corner to go back to the homepage, and my whole cart is dropped. At that point I'm gone.
Hope this helps. Good luck ~Dave
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