Remote Desktop Help

We implemented a proprietary software a few months ago at our rental company. Currently the users are using RD to open this software by directly logging into the server. We would like them to have only access to this sofware, but when we tried to have the RD open directly into this software we ran into some licensing conflicts.

I just started this internship so I need some insight on how to accomplish this task.

Thanks

Er, get the proper licenses maybe?

We do have the proper licenses, or when the user logs on to the server they wouldn't be able to access the software... but by directly sending it to the executable file the license isn't accessed...

I did some research to see what licensing conflicts we are getting... You see, our proprietary software has an internal licensing system. In other words, there can only be 20 simulateous users on, (we only have approx. 15 people who use it) but anyways, it just issues licenses out as the users log on... No specific order for specific users.

The error message we are getting when we have the remote desktop automatically start the program is License Error Occured: Error #15 (File Missing).

Do you know how we could go around this?

Check with your software vendor. It sounds like something they will need to address. I don't use remote desktop, I guess it could be something in the rd settings.